Shipping
As we print and ship everything ourselves out of our home studio we take 3-5 days to process orders. Shipping takes an additional 2-5 days for the item(s) to arrive. Please contact us if you need an order rushed and we’ll do our best to accommodate. US orders under $60 ship USPS First Class and US orders $60 and over ship USPS Priority Mail. First Class mail usually takes 3-5 days to arrive and Priority Mail usually takes 2 days. Shipping times are not guaranteed.
All international orders ship USPS First Class International. Shipping times vary.
International buyers are responsible for any customs and import taxes that may apply. Please be aware that the customs portion of the shipping label will include the value of the item and a general description. We are not responsible for delays due to customs.
Returns
If you would like to return your order, for any reason at all, please send us a message and return the item within 30 days of receiving your order. We ask that the item is in the same condition you received it in. We will issue a refund less the original shipping cost.
If the item you received was damaged, defective, or not what you ordered, please send us a message immediately (within 7 days of receipt), so that we can take care of the shipping.
Returns should be sent to:
Tim + April Returns
2753 E Broadway 101-179
MESA, AZ 85204
United States
Privacy
INFORMATION GATHERING
We only collect the personal information you choose to provide. When you place an order or subscribe to our newsletter some of your personal information is required. You may be asked to enter your name, email address, mailing address, phone number or credit card information. You may visit our site anonymously by declining to engage in any of these interactions.
INFORMATION USAGE
The information you provide us may be used in any of the following ways:
Personalize your experience
Improve our website
Process a transaction
Provide you with order status
Send promotional messages
Note: You may unsubscribe from our promotional messages by following the unsubscribe instructions located at the bottom of each message.
The information you submit to us, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or requested service.
SQUARESPACE
Our website is hosted through Squarespace. We use their tools and services in the design and operation of our website. Other service providers that we use who are integrated into Squarespace are: Stripe (for payment processing) and Shipstation (for shipping labels)
COOKIES
We use cookies to help us remember you, process items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can provide a better site experience.
GDPR COMPLIANCE
In compliance with the requirements of GDPR (General Data Protection Regulation), we allow customers to:
Manage their personal data
Request we cease processing their personal data
Request access to any of their personal data for whatever use they see fit
Request we remove their personal data entirely
Customers and site visitors interested in any of the above should contact us and we will be happy to assist.
PRIVACY POLICY
This online privacy policy applies to information collected through our website and not information collected offline. By using our site, you consent to our policies. By placing an order through our site you consent to our return policies.
We reserve the right to change these policies as neccessary.